At 123 Petits Pas Inc., we care deeply about the safety and privacy of your family’s information. We are committed to protecting your personal data and being transparent about how we collect, use, and store it. This policy outlines how we handle your information when you engage with our programs, website, and community.

1. Who We Are

123 Petits Pas Inc. provides engaging French-language learning opportunities for families with children ages 0–9. Our offerings include live virtual classes, pre-recorded programming, digital downloads, and supportive parent resources—all designed to help families introduce and practice French at home.

2. What Information We Collect

We only collect information that is necessary to provide you with our services. This may include:

• Parent contact details: name, email address, billing address, phone number (optional)

• Child information: first name, age group (for class placement only)

• Payment details: processed securely via third-party platforms (e.g., ThriveCart, Stripe, PayPal)

• Website usage data: cookies and analytics tools may collect anonymized data to help improve your user experience

We do not collect or store sensitive personal data (e.g., medical history, identification numbers), and we never sell or share your information with unrelated third parties.

3. How We Use Your Information

We use your data to:

• Process registrations and payments

• Send class-related emails (reminders, recordings, updates)

• Provide access to course materials and downloadable resources

• Offer customer support and respond to inquiries

• Share occasional newsletters or updates (with easy unsubscribe options)

We may use anonymized data for internal analysis or program improvement.

4. Photos, Recordings & Classroom Privacy

We respect your family’s privacy during all virtual classes:

• Live Classes: We do not require cameras to be turned on during sessions. If you do participate with video, you’re in control of what is visible. We NEVER record child participants, only our educators’ screens.

• Recordings: Live classes are recorded for the benefit of registered families. These recordings do not share any participants / participant details- only the screen of the lead educator is recorded.

• Photos & Testimonials: We will always seek clear written permission before using your child’s photo, video, or quote for promotional purposes.

5. Your Rights & Choices

As a parent, you have the right to:

• Access, update, or delete your personal data at any time

• Request information about how your data is used

• Withdraw consent to receive emails or communications

You can contact us at info@123petitspas.com for any privacy-related requests.

6. Data Protection & Storage

We use secure third-party platforms (such as ThriveCart, ActiveCampaign, and JotForm) to manage registrations and communications. These services are compliant with privacy standards and store your information safely. We also take reasonable steps to protect data on our end and limit access only to those who need it.

7. Cookies & Website Tracking

Our website may use cookies and analytics tools (like Google Analytics) to understand how visitors use our site. This helps us improve content and user experience. You can manage cookie preferences in your browser settings.

8. Changes to This Policy

We may update this privacy policy occasionally to reflect changes in our services or legal obligations. The most current version will always be available on our website. By continuing to use our services, you agree to the updated policy.

9. Contact Us

If you have any questions or concerns about our privacy practices, please don’t hesitate to reach out:

Madame Amy
Founder & Director, 123 Petits Pas Inc.
📧 info@123petitspas.com